Here’s a summary of what customers describe about H & H Laundry Mat:
Pricing:
- Small washers: $6.00
- Medium washers: $7.00
- Large washers: $9.00
- Some washers available for $3.00
- Generally described as “inexpensive,” though one customer noted that “laundry got expensive”
Facility:
- Described as clean and neat overall
- Comfortable chairs available
- Clean restroom noted
- No TV mentioned
Equipment:
- Machines described as “awesome and very fast”
- Various sizes of washers available
- Quick drying time mentioned
- Some washers noted to have mildew around the seals, but majority looked fine
- Laundry carts available for transporting clothes from car
Staff:
- Benny (likely an employee) mentioned as being very helpful
Payment:
- Cash only, no cards accepted
- Quarters needed for machines
Availability:
- One customer mentioned not having to wait for machines
Cleanliness:
- Generally described as clean, but some issues noted:
- Some customers leave messes behind
- Some washers have mildew around seals
- Dryer vents need more frequent cleaning
Additional Services/Features:
- Vending machine for dryer sheets (though noted as understocked during one visit)
- Carts available for bringing laundry in from cars
Customer Behavior:
- Some customers leave messes
- Some customers trust the facility enough to leave laundry overnight
Areas for Improvement:
- Need for more consistent cleaning of machines and dryer vents
- Restocking of toilet paper in the bathroom
- Better stocking of vending machines
- Addressing the small curb that makes it difficult to maneuver carts while opening the door
Overall Customer Satisfaction:
- Mixed, but generally positive reviews
- Customers appreciate the cleanliness, helpful staff, and machine availability
- Some minor issues noted, but overall seems to meet customers’ needs
The reviews paint a picture of H & H Laundry Mat as a generally clean and functional laundromat with some room for improvement. The pricing is competitive, with options for different budgets. The facility is appreciated for its cleanliness and comfortable seating, though there are some concerns about maintenance of machines and restocking of supplies. The staff, particularly Benny, is noted as helpful. While there are some minor issues, customers seem to find it a satisfactory option for their laundry needs, with some choosing it as their preferred laundromat after trying others.
