Here’s a summary of what customers describe about Superior Laundry:
Pricing:
- Described as “affordable”
- One customer mentioned spending less than $20 for washing and drying two 8″ x 10″ wool rugs, noting it was significantly cheaper than a commercial cleaner (which would have charged $100+)
Services:
- Self-service laundromat
- Possibly offers wash and fold service (implied by one review mentioning quick turnaround for blankets and sheets)
Facility:
- Generally described as very clean
- Quiet atmosphere
- Conveniently located next to Muldoon Pizza (noted as “best pizza in Alaska” by one reviewer)
Equipment:
- Various sizes of washing machines available, including large capacity machines
- Triple loader washing machines (one noted to be extremely loud during spin cycle)
- Dryers described as fast and working well
- Some broken-down washers noted by one reviewer
Staff and Customer Service:
- Always an attendant available
- Staff described as friendly
- Owner (mentioned as female) is helpful and provides instructions on proper detergent use
- Quick service for those using wash and fold (if offered)
Additional Notes:
- Opening time after 11 am on weekdays (noted as a slight inconvenience by one reviewer)
- Family-run business
- Quick turnaround times (45 minutes to 1 hour mentioned by different customers)
Overall Satisfaction:
- Generally high
- Customers express intention to return
- Positive experiences despite some negative previous reviews
Superior Laundry is a standard laundromat that balances quality service with an affordable price. The laundromat maintains clean conditions, and the machines vary in sizes; an attendant is always available to help. An added advantage is that the owner himself is present to guide the customers through the process to make the service more valuable. Though not stated, the prices this laundromat uses are perceived as very affordable, with huge savings as compared to those charged by commercial cleaners. Efficient machinery-quicker dryers, especially-translates into speedy turnarounds. One may gripe a little about an occasional out-of-service machine or a limited amount of time around mid-week, but on the whole, it remains a positive experience. The location alone, next to a pizza place, speaks volumes to an added virtue of convenience. Cleanliness, efficiency, reasonable prices, and friendly service all combine to make Superior Laundry a very satisfying experience; thus, its customers are loyal. Suffice it to say that it has become one of the preferred laundromats.
