Here’s a summary of what customers describe about Jim Massey’s University Laundromat:
Pricing:
- Described as “good prices” by one customer
- Another customer mentioned the price to wash a load seemed “a bit high” but attributed it to the quality of the machines
- Specific prices not mentioned
Equipment:
- Described as “excellent equipment” and “modern machines”
- All machines look new
- Dryers are described as “super fast” and “really nice”
- Various sizes available, including small, medium, and “JUMBO” washers
- Industrial-size washers available, capable of fitting several blankets or a family-size load
Wash and Dry Times:
- 25-26 minutes for wash cycles
- About 50 minutes for drying
- Dryer time can be added in 5-minute intervals
Facility Features:
- Card system instead of coins or bills for machine operation
- Kiosk available to load money onto laundry cards
- Small play area for children
- Free Wi-Fi
- Dry cleaning services available
- Option for staff to do laundry for customers (price not specified)
Cleanliness:
- Described as “very clean” by one customer
- Another says “clean enough”
Staff:
- Consistently described as helpful and nice
- Willing to assist new customers with the process
Location:
- Described as a “good location”
- Only laundromat in town with industrial-size washers
COVID-19 Measures:
- One review mentioned everyone wearing masks
Busy Times:
- Can get crowded depending on the day or time
Issues:
- Some dryers reported as wrongly numbered, causing confusion
Overall Satisfaction:
- Generally positive reviews
- Customers express intent to return
- Appreciated for the ability to handle large loads and king-sized bedding
Additional Notes:
- One customer suggested adding arcade games for nostalgia
- A customer mentioned it would be popular on the east side of town
Overall, Jim Massey’s University Laundromat appears to be a modern, well-equipped laundry facility with a focus on customer service. The large capacity machines and card payment system are particularly appreciated. While some find the prices a bit high, most seem to feel the quality of service justifies the cost. The facility caters to various needs, from regular laundry to large items, and offers additional services like dry cleaning. The helpful staff and cleanliness of the facility contribute to a positive customer experience. The main drawbacks seem to be occasional crowding and some minor issues with machine numbering.
