From the customer reviews of A&W Laundry “The Mat”:
Prices:
- Wash, dry, and fold service: $1 per pound
- Described as “very cheap” for self-service
- First wash free with promo code “WELCOME” when using app
Payment Options:
- Cash only for wash/dry/fold service
- App payment available for self-service
- Mobile app with promotional offers
Equipment:
- Brand new washers and dryers
- Efficient washing and drying times
- All machines reportedly work well
- Carts available for clothes transfer
Facility Features:
- Clean bathrooms
- Clean folding areas
- Snack availability
- Rear parking for rush hours
- Fans (no AC – noted as a complaint)
- Detergent and dryer sheets available for purchase
- Layout allows keeping clothes together
Services:
- Self-service laundry
- Full-service wash, dry, and fold
- Next-day pickup available for drop-off service
- Can provide own supplies or purchase on-site
Hours:
- Opens at 7am
- Convenient hours noted
- Accommodates working schedules
Staff:
- Friendly attendants
- Regular cleaning observed
- Good customer service consistently mentioned
- Always in good mood
Location:
- Located in Saraland
- Described as “best place in Saraland”
Issues Noted:
- No air conditioning (major complaint)
- Fans provided but heat is an issue “this time of year”
Customer Experience:
- Particularly good for construction workers and long-shift workers
- Convenient for busy schedules
- Clean environment
- Professional service
- Easy to use
Overall Impression:
A well-maintained, modern laundromat with both self-service and full-service options. The facility stands out for its cleanliness, new equipment, and customer service. The main criticism is the lack of air conditioning. The combination of reasonable prices, convenient hours, and professional wash/fold service makes it particularly attractive to working professionals. The facility appears to be a leader in its local market despite the temperature control issue.
