Here’s a summary of what customers describe about Fresh and Clean Laundromat:
Location:
- 3065 Huntsville Road, Florence, Alabama 35630
- Described as a super convenient location
Pricing:
- Described as “very good prices”
- Specific prices not mentioned in the reviews
Equipment:
- Modern, fast Speed Queen Quantum Touch washers and dryers
- Large number of washers and dryers available, reducing wait times
- Multiple settings on machines
Payment Options:
- Coins
- Debit/credit cards
- Mobile app
Cleanliness:
- Consistently described as very clean
- Staff actively maintains cleanliness
- Clean bathrooms specifically mentioned
Facility Features:
- Plenty of seating
- Large windows
- Kids play room
- Vending machines for soaps, dryer sheets, and softeners
Technology:
- Mobile app for machine control and payment
- App features include:
- Selecting machines and settings
- Paying for services
- Checking remaining time
- Viewing available machines
Staff:
- Described as friendly, super helpful, and sweet
- Ms. Amber mentioned by name for her kindness and patience
Customer Experience:
- Very positive overall
- First-time users feel welcomed and assisted
- Convenience of the app highly appreciated
- No waiting due to ample machine availability
Additional Notes:
- Welcoming atmosphere
- Some customers express intention to return or use exclusively
The laundromat’s use of advanced Speed Queen Quantum Touch machines and a feature-rich mobile app significantly enhances the user experience. Customers appreciate the convenience of multiple payment options and the ability to monitor their laundry remotely. The facility’s cleanliness is a major highlight, with staff consistently maintaining the space, including the bathrooms. Additional amenities like the kids’ play room add to the family-friendly atmosphere. The friendly and helpful staff further contributes to the positive experience. While specific pricing isn’t mentioned, customers seem satisfied with the value they receive. Overall, Fresh and Clean Laundromat appears to provide a superior laundry experience that combines modern technology, cleanliness, and customer-focused service, making it a popular choice among its patrons.
