From the customer reviews of The Laundry House:
Prices:
- Described as “very affordable”
- “Fair prices”
- Specific prices not mentioned
Equipment:
- Plenty of washers and dryers available
- Hot dryers
- Quick drying times
- Clean machines
- Machines cleaned after each use
- No waiting time reported
Facility Features:
- Currently undergoing remodeling
- Entertainment options:
- TV
- Video games/arcade games
- Kids’ play area
- Vending machines:
- Gum
- Candy
- Toys
- Stickers
- Plenty of seating (inside and outside)
- Suggestion made for public WiFi
Staff:
- Named staff members:
- Joey – noted as super friendly
- Virginia – particularly praised for service
- Characteristics:
- Extremely nice owners
- Attentive
- Friendly
- Helpful with machine operation
- Constantly maintaining cleanliness
- Treats customers like old friends
Notable Points:
- Excellent for families
- Accommodates large items (quilts, mattress toppers, king-size comforters)
- Quick service
- Slightly hidden location, resulting in manageable crowd levels
- Popular on game days
- Considered best in Decatur area
Customer Service:
- Staff assists with machine operation
- Provides local recommendations
- Accommodating (staying late for customers)
- Regular checking on customers
- Consistent positive experiences
Overall Impression:
Praised as one of the best laundromats by seasoned travelers, The Laundry House is superior in customer service, family friendliness, and also within the well-maintained facility. Reasonable price, plenty of amenity, and friendly staff make this place a preferred choice, especially for families and large-item washing customers.
