Here’s a summary of what customers describe about Penny Profit Cleaners:
Pricing:
- Described as having “great prices”
- “Reasonable priced” mentioned by one customer
- No specific price figures mentioned in the reviews
Services:
- Dry cleaning services
- Specialized cleaning (e.g., JROTC uniforms)
Quality of Service:
- Generally positive feedback on cleaning quality
- One customer rated their clothing cleaning as 7/10
- Successful removal of tough stains (e.g., ring around collar) noted
Customer Service:
- Consistently praised as excellent
- Staff described as friendly, helpful, and honest
- Employees go “out of their way to help out”
Efficiency:
- Described as “very efficient”
- “Fast service” mentioned
Location:
- New location noted, suggesting recent expansion or relocation
Overall Satisfaction:
- Many customers highly recommend the service
- One customer called it the “Best Drycleaner in Town”
Overall, it appears that Penny Profit Cleaners is a very popular dry cleaner for the friendly staff, efficient service, and reasonable prices. The customers like the quality of cleaning in general but highlight some specialized items to be cleaned, such as uniforms. Good price, fast service, and excellent customer care appear to be the blending factors that make Express Laundry Center popular among the customers of Tuscaloosa. Although specific prices are not cited, the constant notes on affordability lead one to believe that the customers find the pricing competitive. Customer service and friendliness of the owners seem to be very important and show great customer satisfaction.
