From the customer reviews of Eagle Cleaners:
Prices:
- Described as “reasonable”
- “Not that expensive”
- “Fairly priced”
- Exact prices not mentioned
- No extra charges for additional treatments noted
Services:
Specialized Handling:
- Wedding dress cleaning and pressing
- Formal wear
- Pleated dress restoration
- Stain removal (including difficult stains like:
- Mud
- Ranch dressing
- Cranberry juice)
- Rush service available
- Veil cleaning
Turnaround Times:
- Regular service: 4 business days mentioned for formal wear
- Rush service: 2 days (for wedding dress)
- Sometimes ready earlier than promised
- Standard dry cleaning turnaround time not specified
Customer Service Features:
- Text notifications when orders ready
- Consultation for special treatments
- Communication about treatment options
- Clear return time information
- Follow-up calls if customers forget items
- Open until 6pm
Staff:
- Courteous counter service
- Professional communication
- Consultative approach for special items
- Proactive about treatment options
- Known for friendly greetings
Notable Points:
- Superior quality compared to local competitors
- Willingness to accommodate rush orders
- Careful handling of delicate items
- Attention to specific cleaning instructions
- Success with challenging garments
Overall Impression:
Customers consistently praise Eagle Cleaners for exceptional service, reasonable pricing, and expertise with challenging items. They appear particularly skilled with formal wear and wedding dresses, and receive high marks for both quality and customer service. The business demonstrates attention to detail and willingness to go above and beyond for customers.
