Here’s a summary of what customers describe about Sudzz Laundromat:
Pricing:
- Washing machines: $2.50 for small, $4.50 for medium, $6.50 for large
- Extra rinse: $0.25 additional
- Dryers: $0.25 for 5 minutes (approximately $2 per load)
- Wash and fold service: $1 per pound
- Comforters: $15 each
Services:
- Self-service laundry
- Wash and fold service
- Free pick-up and delivery for wash and fold service
- Discounted laundry services for local businesses and schools
Facility:
- New store with new machines
- Clean and well-maintained
- Modern equipment
- Mix of new card-operated and classic coin-operated machines
- Clean bathroom
- Tables for folding
- TV available for customers
- Coin machine on-site
- Good parking lot
Equipment:
- Various sizes of washers (small, medium, large)
- Extra-large dryers (efficient, can handle multiple loads)
- All machines described as in good working condition
Payment Options:
- Credit/debit cards
- Apple Pay/Google Pay
- Dexter Pay app
- Quarters
- Contactless payment
Staff:
- Attentive and helpful manager/attendant
- Friendly and respectful employees
- Staff ensures efficient use of machines and helps customers as needed
Customer Experience:
- Overwhelmingly positive
- Clean and orderly environment
- No long waits for machines
- Safe and enjoyable atmosphere
Operating Hours:
- Extended hours mentioned (early morning availability noted)
Additional Notes:
- Attendant ensures coin machine is used only by laundromat customers
Overall Satisfaction:
- Very high, with multiple 5-star ratings
- Consistently praised for cleanliness and modern facilities
- Recommended even by out-of-town visitors
Sudzz Laundromat just feels like one of those laundromats that are newly renovated or newly opened, offering a clean, modern, and efficient way of doing laundry. The business is outstanding in its cleanliness, new equipment inside, variety of payment options, and very attentive personnel. People rave about everything from self-service laundry to wash-and-fold services with free pick-up and delivery on certain services. Pricing is clear, competitive, with options for different load sizes, and there is an affordable wash-and-fold service. The facility is well-maintained, comfort-oriented for its customers, including TV and clean restrooms. Besides, several modern contactless methods of payment make all this even more convenient. It follows that attentive staff and management are integral in the delivery of service and customer experience. Overall, Sudzz Laundromat appears to be positioning itself as a high-end customer-oriented laundry facility that answers the call for modern conveniences while offering conventional laundromat services to a very high level of customer satisfaction and repeat business.
