Here’s a summary of Fifth Avenue Cleaners Inc:
Location & Hours:
- Located in Tiger Crossing Shopping Center (opposite from Winn-Dixie)
- Operating hours: 8 AM – 6 PM (Monday, Tuesday, Thursday, Friday)
- Serving the community for 18 years
Services Offered:
- Dry cleaning
- Next-day service
- Wash-and-fold
- Alterations
- Comforter cleaning
- Stain removal (including challenging stains like red wine)
Price:
- No specific prices mentioned in reviews
- One instance of complimentary service noted (wedding rehearsal dress cleaning)
Staff & Service Quality:
- Kathy specifically mentioned multiple times for exceptional service
- Willing to:
- Run multiple cleaning cycles when needed
- Work on difficult stains
- Problem-solve unique issues
- Known for going “above and beyond”
- Warm and friendly service
- Professional treatment
Notable Strengths:
- Excellent customer service
- Quick turnaround
- Persistence with difficult stains
- Special attention to college students
- Willingness to help with urgent situations
Areas for Improvement:
- Some issues with item tracking/organization
- Receipt keeping recommended
- Occasional difficulty locating customers’ items
Customer Base:
- Local community
- College students (Auburn University mentioned)
- Parents of students
- Band uniform cleaning (Auburn band mentioned)
Overall Impression:
Fifth Avenue Cleaners Inc stands out for its exceptional customer service, particularly through staff member Kathy. While specific prices aren’t mentioned, they’re known for their willingness to go above and beyond with difficult cleaning challenges. The business appears particularly accommodating to college students and has strong community ties. Some organizational issues were noted, but these seem overshadowed by the positive service experiences.
