Here’s a summary of what customers and the business describe about Master Kleen Dry Cleaners:
Business Overview:
- Third-generation family-owned and operated business
- Founded in 1969 by J.W. Wade
- Over 60 years of experience in the dry-cleaning and laundry industry
Services Offered:
- Dry cleaning
- Laundry
- Alterations and repairs
- Fire, smoke, and water restoration
- Wash-Dry-Fold
- Suede, leather, and fur cleaning
- Military uniform cleaning
- JROTC, band, and cheerleading uniform cleaning
- Choir robe cleaning
- Wedding gown cleaning and heirlooming
- Comforter, bedding, and sheet cleaning
- Free pick-up and delivery
Customer Experiences:
- Friendly and courteous staff
- Quick turnaround times
- Quality work, particularly in alterations
- Reliable pick-up and delivery service
- Items ready before requested pick-up date
- Clothes cleaned and pressed to customers’ liking
- Informative staff
Pricing:
- Described as “affordably priced” for alterations
- No specific prices mentioned in the provided reviews
Notable Mentions:
- Particularly praised for alteration services
- Reliable for cleaning specialized items like band uniforms
Business Philosophy:
- Pledge to exceed customer expectations
- Focus on providing high-quality clothing care and exceptional customer service
- Emphasis on understanding customer needs
Overall Impression:
- Well-established business with a long history
- Wide range of services catering to various clothing care needs
- Positive customer experiences, particularly regarding staff friendliness and work quality
- Reliable and punctual service
In other words, Master Kleen Dry Cleaners is portrayed as a long-standing, family-owned business with quality service one would expect from those owners. They offer a full range of cleaning and alteration services, including specialized cleaning for items like uniforms and wedding gowns. Friendly staff, good work quality, and reliability are probably the most common things customers praise Master Kleen Dry Cleaners for. While this may not be the business customers avail themselves of for regular dry cleaning service because of changing lifestyle needs, their tailoring alteration services are especially appreciated. The focus of the company on customer service and quality passed down seemingly from its founder seems to have translated to generally positive experiences for customers. While there is no specific pricing given, the services provident have been described as affordable at best for alterations.
