Here’s a summary of what customers describe about Wash & Go Coin Laundry:
Cleanliness:
- Consistently described as very clean
- Noted as the cleanest laundromat in town by one reviewer
Equipment:
- Lots of machines available
- Several high-capacity machines
- Machines described as functional and efficient
- New equipment mentioned
Pricing:
- Washing machines: $3, $5, and $8.50 (likely based on size)
- Regular dryers: 25 cents for 5 minutes
Payment System:
- Virtual payment system called Laundry Boss
- Can pay via smartphone by scanning code on each machine
- Card reader available on the wall
- Credit card payments accepted
- Coin operation also available
Amenities:
- Free Wi-Fi
- Air conditioning (works well)
- Television available
- Good lighting
- Soap provided (mentioned by one reviewer, but may vary)
- Change machine available
- Security cameras present
Services:
- Self-service laundry
- Wash, Dry, Fold services offered
Issues Noted:
- Bathroom lacks soap and towels (noted during pandemic)
- One reviewer mentioned a lack of seating
Location and Accessibility:
- Some customers find it worth a 10-minute drive
- Stays busy most of the day
Overall Customer Experience:
- Generally positive reviews
- Customers appreciate the cleanliness and modern equipment
- Some recommend it to others and express intention to return
Notable Mentions:
- Large capacity machines highlighted as a positive feature
- Despite potentially higher costs, customers find value in well-maintained machines
Customers describe Wash & Go Coin Laundry favorably in summary. The most commented thing by customers is cleanliness. The laundromat has modern high-capacity machines and was the first in New York City with various alternative pay options. The laundry facility incorporates air conditioning, Wi-Fi, and entertainment to make it a more comfortable experience for its patrons. Other than a few very minor complaints, such as a lack of bathroom supplies and seating, most consumers appeared to be quite satisfied with the service: “The business looks to provide a clean, efficient, and technologically up-to-date laundry service that is worth visiting for many customers, even if it requires them to travel a bit farther or spend a little bit more than other places.”.