Here’s a summary of what customers describe about Schickel’s Cleaners:
Services:
- Dry cleaning
- Wet cleaning
- Alterations and repairs
- Same-day service (in by 10AM, out by 5PM, Monday through Friday upon request)
- Emergency cleaning
- Laundry
- Steaming (e.g., for bridesmaid dresses)
- Handling of various materials (prom dresses, comforters, table linens, flags, army uniforms, wedding dresses)
Staff:
- Described as friendly, helpful, and pleasant
- Some staff members mentioned by name (Wendy, Tracy, and Lori)
- Front desk staff praised for being personable and pleasant
Customer Service:
- Consistently described as excellent
- Staff goes “above and beyond” to meet customer needs
- Understanding of customer needs and preferences
- Text service to notify when orders are ready
Quality of Work:
- Generally described as high-quality
- Trusted by customers for various cleaning needs
- Attention to detail noted (though one reviewer mentioned to check buttons after steam pressing)
Turnaround Time:
- Same-day service available
- Quick turnaround mentioned (e.g., next-day service for alterations and steaming)
Locations:
- Multiple locations mentioned (one on Bowman Road, previous location in SW Little Rock)
Notable Points:
- On-site alterations available
- Environmentally friendly wet cleaning option
- Ability to handle emergency cleaning situations
Pricing:
- No specific prices mentioned in the reviews
In summary, Schickel’s Cleaners stands out as a highly regarded business in the area, earning praise for its exceptional customer service, quality work, and diverse range of services. The friendly staff, quick turnaround times, and ability to handle various cleaning needs have fostered a loyal customer base. Offering same-day service and text notifications, the business caters to busy customers, while its comprehensive services, including dry cleaning, wet cleaning, alterations, and emergency cleaning, meet a wide array of needs. Despite a minor concern about button wear from steam pressing, the overall customer sentiment is overwhelmingly positive, making Schickel’s a go-to choice for local cleaning and alteration services.