Here’s a summary of what customers describe about Northside Laundry:
Services:
- Self-service laundry
- Drop-off service available
- Operating since 1962
Hours and Staffing:
- Open 24/7
- Attended 7 days a week
Equipment:
- Various sizes of washers and dryers, including large capacity machines
- 75-pound dryers noted as cost-efficient
- New, hot dryers mentioned
Pricing:
- Wash: $2.00
- Super wash: $2.25
- Big front-loading washers: $4.00
- Dryers: $0.25 for 20 minutes
- One customer mentioned a total of $10 for washing and drying a rug
Cleanliness:
- Consistently described as very clean
- Clean bathrooms noted
- Staff (Maria specifically mentioned) praised for maintaining cleanliness
Staff and Customer Service:
- Friendly and helpful attendants
- Staff described as experienced (over 15 years)
Facilities:
- Clean bathrooms
- Plenty of seating and space for folding clothes
- 5 new TVs for entertainment
- Hispanic television shows often on
- Coin machines that accept large bills
Location and Convenience:
- Near a Harps grocery store for shopping while waiting
- Next to Old School Barber Shop
- Near a large Kum-n-Go
- Food truck in the parking lot
- Bobtail truck parking available (good for professional truck drivers)
- Warning about potential potholes when pulling in
Overall Customer Experience:
- Generally very positive reviews
- Praised for cleanliness, friendliness, and convenience
- Described as the “best laundromat” by some customers
- Easy to use machines
- Safe environment
Additional Notes:
- Management seems responsive to issues (offering to retag faulty dryers and provide free drying)
Overall, customers are very positive towards Northside Laundry. It is distinguished by the key features such as always open, cleanliness, friendliness of staff, and convenience of location. The laundromat offers a variety of services and machinery with various capacities per competitive pricing. The customers enjoy extra retreats at the laundromat, including TVs and shopping places nearby. It is seen that the management seems pretty attentive to the customers and continuation of quality serving. Generally speaking, Northside Laundry resembles an established and customer-friendly laundromat place which can meet the demands of many customers, even professional truck drivers, given the high facility hygiene level alongside efficiency.
