Here’s a summary of what customers describe about UWashIt:
Pricing:
- Described as “a tad bit high” by one customer
- Discount available when using the Speed Queen app (as per instructions on the wall)
- No specific prices mentioned
Equipment:
- Nice, fairly new machines
- Some customers suggest a need for more large washers
- Change machine accepts bills up to $20
Facility:
- Clean environment
- Well-lit
- Lots of security cameras, contributing to a feeling of safety
- Restroom availability has been an issue (initially locked, but later resolved)
Services:
- Self-service laundry
Customer Service:
- Owners described as very friendly and prompt in addressing customer concerns
- Responsive to feedback (e.g., resolving the restroom issue)
Overall Satisfaction:
- Generally positive reviews
- Described as “awesome laundromat” and “the best laundromat in the city” by some customers
- Appreciated for bringing a quality laundromat to the Pine Bluff community
Additional Notes:
- Speed Queen app integration for payments and discounts
- Some initial issues with locked restrooms, which were later resolved
- Customers appreciate the owner’s (Michael Stevens) involvement in addressing concerns
UWashIt is a modern, clean, and safe laundromat, which became a kind of a positive change for Pine Bluff. Customers praise the quality of the machines, the facility’s cleanliness, and safety. Also, responsiveness by owners regarding customers’ feedback, as clearly pointed out with the restroom problem, is a plus. Some find the prices on the high side, but the fact that there are discounts seemingly available seems to be a big plus. This laundromat seems pretty good with its community, and customers feel safe in general with a good atmosphere; the change machine accepts larger bills, too. Although they did face some teething problems at the beginning, it seems that the determination of these owners on customer satisfaction has brought this laundry service to a decent one in this area.
