Here’s a summary of what customers describe about Taylors Cleaners Inc.:
Services:
- Dry cleaning
- Pressing
- Wash and fold laundry service
- Stain removal
- Handling of delicate items (e.g., wedding attire, down duvets)
- Cleaning of garments with embellishments (glitter, rhinestones)
Quality of Service:
- Consistently described as excellent
- Praised for their ability to remove difficult stains
- Careful handling of delicate and embellished items
- Garments described as coming out “crisp and fresh”
Customer Service:
- Highly praised for friendliness and professionalism
- Willing to attempt challenging cleaning jobs
- Accommodating to customers’ urgent needs
- Gracious in handling any rare issues or returns
Turnaround Time:
- Offers next-day service
- Able to accommodate rush orders in some cases
- Wash and fold service completed same day in one instance (dropped off at 9 AM, ready by 2 PM)
Pricing:
- Described as “reasonable” and “incredible” for the quality of service
- Specific prices not mentioned, but implied to be competitive
Reliability:
- Consistently meets promised pickup times
- Dependable for urgent requests
Business Type:
- Family-owned independent cleaner
Location:
- Located in Hot Springs, Arkansas
Overall Impression:
- Considered the best dry cleaner in Hot Springs by multiple customers
- Highly recommended for all laundry needs
- Trusted with valuable and sentimental items
Notable Comments:
- One customer praised them for attempting to help with an urgent request even when they couldn’t complete the service, and not charging for the attempt
- Another customer highlighted their success with a copier ink-stained suit
- Multiple customers mentioned using them for special occasions like weddings
Taylors Cleaners Inc. exemplifies what a good, professional, customer-friendly dry cleaner should be. The customers affirm that their work is good, they can attend to ‘problem’ items to clean, and they are very courteous. This business seems to have taken the time and effort to establish itself in Hot Springs as reliable and quality-minded with many regarding them as the best in town. Although specific price information is not provided, the review suggests that the pricing for the service is reasonable, considering the quality of work to be done. The family-owned business seems to add to their promise of meeting customer needs and personal service.
