Here’s a summary of what customers describe about Fashion Cleaners:
Services:
- Dry cleaning
- Alterations
- Shirt laundering and pressing
Quality of Work:
- Consistently described as excellent
- Particularly praised for keeping white shirts white
- Shirts described as “perfectly pressed”
- Highly regarded for alterations
- Special mention of good work on pearl button shirts
Pricing:
- Described as “great prices,” though specific amounts are not mentioned
Customer Service:
- Consistently described as excellent
- Staff is described as nice, sweet, and helpful
- Personal touch – they remember customers’ names
- Text notifications when clothes are ready
Staff:
- Owned and run by a couple, described as sweet and helpful
- Professional in their approach
Longevity and Customer Loyalty:
- Many long-term customers, with one mentioning using the service for over 30 years
Unique Selling Points:
- Combination of cleaning and alteration services
- Personal, friendly service
- Ability to handle difficult cleaning jobs (keeping white shirts white)
Overall Customer Satisfaction:
- Very high, with multiple strong recommendations
- Customers express loyalty and long-term usage
Additional Features:
- Text notification system for when clothes are ready
While specific prices are not mentioned in these reviews, customers consistently describe the pricing as “great,” suggesting that Fashion Cleaners offers competitive rates for their services.
Overall Impression:
Fashion Cleaners appears to be a well-standing family-owned agency that has developed its clientele from the basis of great work and quality customer service, then complemented by competitive pricing. Most notably, their cleaning quality was highlighted, especially for white shirts, accompanied by their alteration services. The personal touch in their service, such as remembering customers’ names and providing text notifications, seems to be a significant factor in customer satisfaction. The longevity of customer relationships (with some spanning decades) speaks to the consistent quality of their service over time. While specific prices aren’t mentioned, the service seems to offer good value for money based on customer comments about “great prices.”
