Service Quality: There are always excellently satisfying qualities of service rendered; customers say that they are “excellent” and “fantastic”, one even coming out of state to use their services.
Customer Service: The staff is described as friendly and professional. A notable example is when they proactively contacted a customer about potential risks to a new jacket, which was highly appreciated.
Turnaround Time: The service is described as fast, with same-day service available, which customers find convenient.
Convenience: A drive-through for drop-off and pick-up is mentioned as a convenient feature. However, one customer suggested implementing a customer number or card system to speed up the drop-off process.
Pricing: While specific prices aren’t mentioned, one long-term customer describes the service as “fairly-priced.”
