City Laundry at 68th Street in Scottsdale is frequently praised for its clean environment, efficient and modern machines, and the presence of air conditioning. The facility has recently been remodeled and is under new ownership, which has been well-received by the customers.
Detailed Feedback:
Cleanliness and Equipment:
- Consistently Clean: Customers consistently note the cleanliness of the facility, emphasizing its maintained condition.
- Modern Machines: The machines are newer and function well, contributing to a satisfactory user experience.
Pricing and Value:
- Customers find the pricing reasonable and appreciate the value provided by the well-maintained and effective machines.
Air Conditioning:
- The presence of air conditioning is particularly appreciated, making the environment comfortable even in the summer heat.
Payment System Concerns:
- The primary complaint revolves around the payment system. The facility uses a card system where customers must purchase a card, load it with money, and then use it to operate the machines. This system has been particularly inconvenient for visitors who are out of town, as they find purchasing the card wasteful and are unable to reclaim any unused funds.
Responsive Management:
- The staff and management are noted to be very helpful. In instances where issues arose, such as a washer double charging, the owner quickly addressed and resolved the problems, enhancing customer satisfaction.
Location and Convenience:
- The laundromat’s location next to an ice cream shop and Tacos Jaliscos is a highlight for many, providing a pleasant way to pass the time while doing laundry.
Customer Loyalty:
- Several customers express a strong loyalty to this location, citing the combination of clean facilities, effective machines, and convenient amenities as reasons they do not go elsewhere for laundry services.
City Laundry at 68th Street offers a compelling option for laundry services in Scottsdale, highlighted by its modern facilities, effective air conditioning, and strategic location near popular eateries. While the payment system may pose an inconvenience for some, particularly visitors, the overall positive attributes of the establishment keep customers returning.
