Here’s a summary of what customers describe about Coin Laundry on 27th:
Pricing:
- Described as reasonable
- Wash: $1.25
- Dry: $0.25 per cycle
Equipment:
- Limited number of multi-load washers
- Dryers described as “very old”
- One incident reported of a machine continuing to wash without stopping
- Generally, all machines reported to be in working order
Facility:
- Described as clean and quiet
- Laundry carts available, though some customers reportedly hoard them
Services:
- Self-service laundry
- Wash and fold service available for those unable to do their own laundry
Customer Service:
- Praised for being helpful and responsive
- Owner personally assisted with a malfunctioning machine
- Staff described as nice, hardworking, and without condescension
- A young employee noted for cleaning and organizing the facility
Additional Comments:
- Good for washing large items that don’t fit in home machines
- Valued by customers who are sometimes unable to do their own laundry
Customer Experience:
- Generally positive
- Appreciated for its value and cleanliness
- Some frustration expressed about other customers hoarding laundry carts
Spanish Language Review:
- One review in Spanish praised the prices, machines, and friendly young employee
- The reviewer’s only complaint was about other customers hoarding laundry carts
On the whole, Coin Laundry on 27th has been described as a clean, very moderately priced facility, and a working laundromat with pretty good customer service. The facility indeed seems to cater to a very wide-ranging constituency, which also includes helping those in need with doing their laundry. Though the equipment is not new, it works. The owners and staff are spoken highly of regarding helpfulness and being friendly. The largest complaint really seems to have to do with customers and their behavior-municipal cart hoarding-rather than with the facility itself. For reasonable prices, cleanliness, and good service, this laundromat is a valued local business, especially for large items that needed washing or people who needed assistance with their laundry.
