Here’s a summary of what customers describe about Refresh Laundry:
Pricing:
- Small load washer: $3.75
- Large load washer: $5.00
- Dryers: $1.50 for 30 minutes
- Some customers find the prices high, especially for drying
Facility:
- Generally described as clean, though one review noted some cleanliness issues
- Small but well-ventilated space
- Not usually crowded
- Open daily from 6am – 10pm (last wash at 8:30pm)
Equipment:
- Various sizes of washers and dryers available
- Two large washers for blankets and bigger loads
- Some machines accept debit/credit cards
Payment Options:
- Some machines accept debit/credit cards
- Two money exchange machines available
Services:
- Self-service laundry
- Wash & fold services
- Pick-up & delivery services
Amenities:
- Bathroom available
- Free coffee and water
- Two vending machines for snacks
- Seating area
- Three tables for folding laundry
- Sink available
- Laundry supplies for sale
Staff and Customer Service:
- Staff (particularly Sandra/Sandy) described as kind, helpful, and delightful
Overall Satisfaction:
- Mixed reviews, but generally positive
- Some customers highly recommend the place
- Others concerned about recent price increases
Additional Notes:
- Opened in March 2024
- Located in Fullerton, CA
- Quiet atmosphere appreciated by some customers
In conclusion, Refresh Laundry has positioned itself as a modern laundromat offering various services to meet different customer needs. Its strengths lie in its cleanliness, range of services, and friendly staff. The facility’s amenities, such as free refreshments and card payment options, add to the customer experience. However, recent price increases have caused concern among some long-time customers, who find the new rates, especially for drying, to be high. Despite this, many customers appreciate the quiet, clean environment and helpful staff. The mix of self-service and full-service options caters to a wide range of preferences, from those who want to do their own laundry to those who prefer a hands-off approach. While the facility is described as small, it seems to meet most customers’ needs efficiently. Overall, Refresh Laundry appears to offer a pleasant laundry experience, though its pricing strategy may be a point of contention for some customers.
