From the customer reviews of D’s Wash & Dry:
Prices:
- No specific prices mentioned
- Drying noted as “free” in one review
- Card payment system used (when operational)
Facility Features:
- Stainless steel machines
- Large capacity washers (20-minute cycle)
- Card payment system (sometimes non-functional)
- Change machine (frequently reported as broken)
- No bathroom
- Phone charging allowed
- Tables for folding clothes
- Drop-off service available
Facility Conditions:
- Very clean (“spotless consistently”)
- Some machines out of order due to vandalism
- Building described as “bit run-down”
- Bright, colorful interior
- Always attended
- Regular sanitizing of folding tables
- Easy access for unloading
Staff/Service:
- Helpful attendants (Angel specifically mentioned)
- Staff maintains cleanliness despite challenges
- Friendly and knowledgeable service
- Assists with card system
- Helps optimize washer/dryer selection
- Drop-off service available with folding option
Location:
- Near River Park
- Close to shopping and takeout places
- Convenient for running errands
Notable Issues:
- Card machine sometimes down (cash needed)
- Recent vandalism/break-ins (twice in 45 days)
- Some machines out of order
- No credit cards accepted (cash only)
- Change machine often broken
Overall Impression:
D’s Wash & Dry stands out for its exceptional cleanliness and helpful staff, despite facing challenges with vandalism and equipment issues. The facility offers both self-service and drop-off options, with particularly good service for large/bulky items. While there are some operational issues (payment systems, broken machines), the staff’s dedication to customer service and cleanliness maintenance appears to overcome these challenges. The convenient location and free drying are seen as significant benefits by customers.
