Here’s a summary of what customers describe about California Avenue Norge:
Pricing:
- One customer mentions it’s “a bit pricey”
Quality of Service:
- Consistently described as excellent and high quality
- Praised for expertise in cleaning
- Uses high-quality chemicals in their cleaning process
- Careful with both the environment and customers’ clothing
Customer Service:
- Consistently described as friendly, professional, and helpful
- Staff described as “super sweet ladies”
- Demonstrated consideration by attempting to fix a customer’s hat without charge
Business Characteristics:
- Family-owned small, local business
- In its second generation of ownership
- Described as representing “neighborly kindness” reminiscent of Palo Alto in the 50’s and 60’s
Longevity and Customer Loyalty:
- Some customers mention using Norge for years
Location:
- Easy parking available
Services Offered:
- Primarily mentioned for dry cleaning services
- Also attempted to fix a damaged hat for a customer
Overall Customer Satisfaction:
- Highly positive reviews
- Described as “the very best dry cleaner in the area”
- Highly recommended by customers
Environmental Consciousness:
- Noted for being careful with the environment in their cleaning processes
It would appear that, founded on expertise, friendliness of service, and quality of service, it has maintained a good reputation, as evidenced by loyal customers for quite some time.
Overall, California Avenue Norge is portrayed as a high-quality, customer-focused dry cleaning service with a strong connection to its community and a commitment to environmental responsibility.
