Here’s a summary of what customers describe about Super In & Out Cleaners:
Services Offered:
- Dry cleaning
- Alterations (including tailoring)
- Stain removal
- Shirt washing and pressing
- Repairs (e.g., fixing a ripped ski glove)
Quality of Work:
- Consistently described as excellent and professional
- Praised for their expertise in handling various garments and materials
- Successful in removing different types of stains
- Alterations described as precise and meeting customer expectations
Pricing:
- Described as “fair” and “well-priced”
- Competitive pricing compared to other businesses in the area
- Considered worth the cost for the quality of service provided
Turnaround Time:
- Generally described as quick
- Same-day service available for some tasks (e.g., shirt tailoring)
- Able to accommodate rush orders (e.g., cleaning a suit in two days)
Customer Service:
- Staff described as professional and helpful
- Responsive to customer needs and timelines
Reliability:
- Many long-term customers (ranging from 5 to 8+ years)
- Consistent quality of service over time
Range of Items Serviced:
- Shirts (including stain removal and pressing)
- Suits
- Pants (hemming)
- Formal wear (e.g., bridesmaid skirts)
- Outerwear (e.g., ski gloves)
Customer Satisfaction:
- Extremely high
- Multiple customers highly recommend the business
- Several customers express loyalty and intent to continue using the service
Specific Strengths:
- Skill in handling difficult stains
- Expertise in alterations
- Ability to work with various fabrics (e.g., chiffon)
- Consistency in quality over time
Super In & Out Cleaners is a premiere dry cleaning and alteration service. It prides itself on doing excellent work for reasonable prices and for responding to customer inquiries. Seam cleaning and alteration of all types, even the most difficult ones, are their biggest strengths. For them, the price asked is competitive, hence customers consider it a very good value for the quality performed. Moreover, this business can accommodate flexibility in turnaround times, including rush orders and same-day services. Long-term customer relationships can be established and maintained, indicating high standards maintained over a period of time. The fact that all services, not just dry cleaning but also various alterations and repairs, are available provides very high consideration toward customer satisfaction. Overall, Super In & Out Cleaners has earned a reputation for being trustable, versatile, and key qualities of good service earn it strong customer loyalty and place it as one of the go-to options in the area for either dry cleaning or alterations.
