Here’s a summary of what customers describe about Montbello Laundry Center:
Pricing:
- Described as “reasonably priced” and “competitive cost”
- Specific prices mentioned:
- Oversized load washer: $4.50 for about 30 minutes
- Dryers: 25¢ per block of time (approximately $1 for half an hour)
Facility:
- Generally described as clean
- Large number of machines (25+ washers and dryers on each side)
- Variety of machine sizes available, including for small loads, large loads, and comforters
- Plenty of carts and space for folding and hanging clothes
- Air conditioning in summer, heating in winter
- Vending machines available
- Bathrooms noted to lack toilet paper and paper towels by some customers
- Limited parking in front, can get crowded
Equipment:
- Most machines reported to be in working order
- Dryers described as “almost always hot” and efficient
- Some customers reported broken dryers
- One customer mentioned losing over $1 in quarters to malfunctioning machines
Staff and Service:
- Attendants consistently described as helpful, friendly, and pleasant
- Staff assists with making change and providing detergent when needed
Additional Features:
- Video games available (including Pac-Man and Galaga), though some were not functioning
- Proximity to Family Dollar and 7-11 for convenience while waiting
Overall Customer Satisfaction:
- Generally positive reviews
- Many customers express willingness to return
- Praised for cleanliness and functioning machines
- Some customers were “pleasantly surprised” by their experience
The reviews paint a picture of Montbello Laundry Center as a reasonably priced, well-equipped laundromat with friendly staff. The facility offers a wide range of machine sizes and is generally clean and well-maintained, though some areas (like bathrooms and arcade games) could use improvement. The helpful attendants seem to be a significant factor in customer satisfaction. While there are minor issues noted (such as occasional machine malfunctions and lack of supplies in bathrooms), the overall sentiment is positive, with many customers expressing satisfaction with their experience and willingness to return.
