Here’s a summary of what customers describe about USA Cleaners:
Service Quality:
- Consistently described as excellent and reliable
- Praised for attention to detail
- Ability to clean difficult stains on various fabrics, including delicate items
Owner (Bon):
- Frequently mentioned by name in reviews
- Described as kind, friendly, professional, and attentive
- Provides personalized service, recognizing regular customers
- Responsive to customer needs
Longevity of Customer Relationships:
- Multiple reviews mention long-term patronage (13 years, 20+ years)
- Described as a reliable neighborhood spot
Pricing:
- Generally described as “reasonable” and “affordably priced”
- Considered good value for the quality of service provided
Turnaround Time:
- Mentioned as quick and punctual
Range of Services:
- Primarily described as a dry cleaner
- Capable of handling various types of clothing, including delicate items like silk dresses and sweaters
Customer Service:
- Described as excellent and “rare” in today’s standards
- Personal touch noted, with the owner remembering customers and having items ready
Overall Experience:
- Consistently positive reviews
- Highly recommended by customers
- One reviewer stated they would give “100 5-stars” if possible
While specific prices aren’t mentioned, customers consistently describe the pricing as reasonable, especially given the high quality of service. The combination of excellent cleaning results, personalized service from the owner, and the ability to handle difficult stains seems to make USA Cleaners stand out to customers. The dry cleaner appears to have built a loyal customer base through consistent, high-quality service over many years.
