Fast Turnaround Time: The turn-around time for customers is quite fast at Tide Cleaners; many claimed that the items were always ready on time.
Friendly and Helpful: The staff at Tide Cleaners mostly come off as friendly and helpful, professional; many customers mention some names, like Aleisha and Ayla, to be nice.
Reasonable Prices: It is generally cheap at Tide Cleaners, especially wash and press shirts.
Excellent Customer Service: Based on reviews, Tide Cleaners has excellent customer service; customers love the idea that employees show how they feel through their empathy, respect, and positive attitudes.
Quality Clean: The quality in cleaning at Tide Cleaners is also noted, as staff say their items always come out clean and well-pressed.
Convenience: Customers describe the location as convenient and easy to use. Improved Communications: Some of the customers have reported improved communications from counter to cleaning facility courtesy of the new tagging system.
Area for Improvement: Some of the clients feel that the corporate app is not that user-friendly and the cleaning and ironing can be done better in some instances. In all, Tide Cleaners customers were very pleased with the experience, citing great turnaround time, friendly staff, reasonable pricing, and great customer service as huge positives.
