Customers of Professional Touch Laundry Services provide glowing reviews, highlighting several key aspects that contribute to their high level of satisfaction:
Exceptional Leadership
- Owner Engagement: Matt Barnes, the owner, is frequently mentioned for his professional, passionate, and polite demeanor. Customers appreciate his personal involvement and the genuine care he exhibits towards both his clients and employees.
High-Quality Service
- Commercial Laundry Expertise: The service is particularly noted for its excellent handling of commercial laundry needs, including towels, hotel sheets, table cloths, napkins, big drapes, and more. Customers find the quality of the cleaning to be consistently top-notch.
- Reliability and Integrity: Matt’s approach to business is highly praised; his commitment to follow through on promises and his reliable communication are described as invaluable traits that set this service apart.
Customer-Centric Approach
- Excellent Customer Service: The team’s customer service is highlighted as great, with a proactive approach to addressing client needs and ensuring satisfaction.
- Personalized Interaction: Clients look forward to interactions with Matt, underlining the company’s effort to maintain strong, positive relationships with its customers.
Competitive Pricing
- Fair Pricing: The pricing for their services is considered very fair, especially given the quality provided. This aspect is crucial for businesses looking for cost-effective yet high-quality commercial laundry services.
Strategic and Innovative
- Solution-Oriented: Matt is recognized for his forward-thinking attitude, always looking for innovative solutions to enhance service quality and efficiency.
Trust and Recommendations
- Trusted Partner: Many customers express a deep sense of trust and satisfaction in their partnership with Professional Touch Laundry Services, using terms like “thrilled” to describe their relationship.
- High Recommendations: Given their positive experiences, many customers highly recommend Professional Touch Laundry Services to others in need of reliable and professional laundry services.
Overall, Professional Touch Laundry Services earns high marks for its leadership, quality of service, customer engagement, and integrity, making it a preferred provider for both personal and commercial laundry needs.
