Service Quality:
The customers have also continuously commented on the quality of service provided throughout. Adjectives such as “amazing,” “great,” and “phenomenal” have been used to describe their services. One customer even said they will drive a distance just to continue with this cleaner.
Customer Service:
This seems to be a standout feature. One customer described it as “Absolute best customer service,” sharing a story about how the staff went above and beyond by coming to the store on a Sunday when they were closed to help the customer get a jacket for a business trip.
Price:
The prices are described as “great” and “awesome.” While specific amounts aren’t mentioned, customers seem very satisfied with the value they’re getting.
Staff:
The staff is described as friendly and professional. Their willingness to go “above and beyond” is mentioned multiple times.
Range of Services:
In addition to dry cleaning and laundry, customers mention using their tailoring services. One customer noted they were able to “save 2 pants” through the tailoring service.
Timeliness:
Customers appreciate that their clothes are ready on time, if not early. One long-time customer (of over 10 years) mentioned that they’re “always on time.”
Additional Services:
They offer free pickup and delivery, which is a significant convenience for customers.
Consistency:
A long-time customer of over 10 years mentioned they “wouldn’t want them to change a thing,” suggesting consistent quality over time.
Location:
While not directly commented on by customers, the business description mentions they’re conveniently located in the Beauvallon Building, serving the Capital Hill and Downtown Denver neighborhoods.
Overall Impression:
The general sentiment is overwhelmingly positive. Customers seem very satisfied with the combination of great service, fair prices, and quality results.
In summary, The Cleaners Lincoln appears to be highly regarded by its customers. They’re particularly praised for their exceptional customer service, quality of work, fair prices, and reliability. The addition of services like tailoring and free pickup/delivery seems to add significant value for their customers. While specific price points aren’t mentioned, the consistent positive feedback about pricing suggests that customers find the value for money to be excellent.
