Convenience: Convenience of the business itself with full service and evening hours, free pickup and delivery, curbside service, same day dry cleaning.
Environmental Efforts: This client clearly indicates that he loves this place “now clean for the environment”. That means that, indeed, the business has taken some measures to be greener.
Customer Service: Customers have raved about friendly service and how the staff, particularly the lady, knows your garments inside out and values her customers.
Speed of Service: The speed of service is impressive, as one customer dropped his suit off at 8:30 am and picked it up at 2:50 pm, looking great.
Special Offers: The company operates special offers; for instance, the SANITATION SPECIAL, where one gets 50% off everything in the house and pickup/drop-off is free.
Price: One client describes this business as “expensive”, yet feels that the friendly service and the fact they took out set stains without extra charge make them worth the price.
Overall Experience: Consumers love the place for convenience, friendliness of personnel, speed of service, and special offers that lead them to recommend the business.