From the customer reviews of People’s Laundromat:
Prices:
- Washers: $3-4 for regular size, up to $12 for commercial size
- Dryers: $1.25 for 30 minutes on high
- Drying is mentioned as free with every wash in some reviews (this might indicate a change in policy or different promotional periods)
Hours:
- Closes at 9 PM
- No loads accepted after 8 PM
Services:
- Self-service laundry
- Free pickup and delivery service
- Drop box for homeless clothing donations
- Transportation service (picks up and drops off customers)
Equipment:
- Various sized washers and dryers
- Good water extraction in washers
- Quarter-operated
- Change machine available (accepts $1s, $5s, $10s)
Facility Features:
- Clean restrooms
- Seating area
- 2-3 large TVs
- Regular cleaning (machines wiped every 10 minutes)
- Clean environment
Location:
- Near stores and restaurants
- Serving New Haven since 1998
Notable Aspects:
- Staff regularly cleans facility
- Some language barrier with staff noted
- Friendly, smiling staff
- Community-oriented (homeless clothing donations)
- Comfortable environment
Overall Impression:
A community-focused laundromat with competitive pricing and excellent additional services like free transportation. Known for maintaining cleanliness and offering good customer service despite some language barriers. The free pickup/drop-off service is particularly highlighted by customers, and the facility is appreciated for its regular maintenance and clean environment.
