From the customer reviews of Jet Cleaners, LLC:
Services:
- Dry cleaning
- Tailoring and alterations
- Wash, dry & fold
- Free pickup & delivery service (serving New Haven, Woodbridge, Hamden, North Haven, Wallingford & Cheshire)
- Same-day dry cleaning
- Zipper repairs
- Garment fitting
- Bag cleaning and repair
Staff & Management:
- Owner Mike frequently mentioned for:
- Exceptional customer service
- Expertise in tailoring
- Personal attention
- Flexibility with hours
- Direct communication (text available)
- Family-owned business
Service Quality:
- Quick turnaround times
- Careful inspection of items
- Expertise with delicate garments
- Consistent quality noted
- Accommodating of urgent requests
- After-hours service when needed
Special Features:
- Text communication available: (203) 530-1953
- Long-standing local business
- One-stop shop for formal wear needs
- Particularly popular with Yale students/community
Customer Service:
- Personal attention to detail
- Flexible with scheduling
- Willing to accommodate emergencies
- Friendly atmosphere
- Professional expertise
Prices:
- No specific prices mentioned in reviews
Overall Impression:
A highly regarded, family-owned dry cleaning business that stands out for its comprehensive services and exceptional customer service. The owner, Mike, is particularly praised for his expertise, flexibility, and personal attention to customers. The business combines professional cleaning and tailoring services with modern conveniences like text communication and delivery services, while maintaining traditional quality standards.
