From the customer reviews of Rainbow Laundromat & Cleaners:
Price:
- Dryers: 25¢ for 7 minutes
- Described as “reasonable” and “great prices”
- Specific washer prices not mentioned
- Wash & fold service described as “relatively affordable”
Location:
- Located in Hamden
Services:
- Self-service laundry
- Wash & fold (same-day service available)
- Dry cleaning
- One-day suit cleaning available
- Specialty cleaning for large items
Hours:
- Some confusion noted about closing time (mentioned supposed to close at 10pm)
- Recent review indicated unexpected closure
Facility Features:
- Clean
- Comfortable
- Beautiful
- Well-functioning machines
- Nightly machine cleaning
Staff:
- Friendly
- Helpful
- Communicative
- “Willing to go the extra mile”
- Attention to detail (noted finding/saving customer’s earbuds)
Customer Loyalty:
- Multiple long-term customers mentioned:
- 30+ years
- 25+ years
- Regular repeat customers
Service Quality:
- Fast service
- Reliable
- Consistent
- Ready when promised
- Good cleaning results
Overall Impression:
Established laundromat with a good reputation for reliability and quality service, reflected by its many decade-plus customer relationships. It keeps a very clean appearance with reasonable prices and quality service. The facility is highly distinctive in terms of its consistent performance and payoffs of attention to detail, though recent reviews tend to indicate there may be some realignments in operating hours that ought to be clarified.
