From the customer reviews of Spring Glen Cleaners and Alterations:
Prices:
- Described as “reasonably priced”/”reasonable prices” (specific prices not mentioned)
- Mentions regular coupons being honored
Services Offered:
- Dry Cleaning:
- Regular clothing
- Suits
- Designer clothing (Lilly Pulitzer mentioned)
- Comforters
- Heirloom items
- Rugs
- Specialty items (cosplay costumes)
- Alterations/Tailoring:
- Full-time tailor with 25 years experience
- Complex alterations (multi-layer bridesmaid dresses)
- Suit alterations
- Dress modifications
- Repairs (coat linings)
Unique Features:
- Eco-friendly wet-cleaning process
- Organic products
- Recycling program for hangers, paper, and plastic
- Spacious alterations area
- Free lollipops for children
Location & Convenience:
- Located on Whitney Avenue, Hamden, CT
- Easy parking
- Family-owned business
Staff & Service:
- Owner (Sue) noted as kind, warm, and professional
- Friendly staff
- Professional service
- Welcoming to families
- Expert guidance on alterations
- Pride in quality work
Quality of Work:
- Consistent quality
- Expert handling of delicate items
- Thorough stain removal
- Professional alterations
- Careful treatment of heirloom pieces
Turnaround:
- Timely service (specific times not mentioned)
- Accommodating of tight deadlines
Overall Impression:
Spring Glen Cleaners and Alterations is praised for its combination of professional expertise and personal service. While specific prices aren’t listed, customers consistently describe the pricing as reasonable for the quality received. The business stands out for its eco-friendly cleaning methods, experienced alterations service, and careful handling of both everyday items and special pieces. The owner’s personal attention and the staff’s expertise appear to be major factors in customer satisfaction.
