From the customer reviews of Crystal Cleaners:
Services Offered:
- Dry Cleaning:
- Regular clothing
- Suits and dress shirts
- Wedding gowns
- Leather and suede
- UGG boot cleaning/restoration
- Comforters
- Military uniform services (rank patch application)
- Additional Services:
- Shirt laundry
- Alterations
- Pick-up and delivery
- Stain removal
- On-site processing (work done in-house)
Prices:
- Described as “reasonable”/”great pricing” (specific prices not mentioned)
Location & Service Area:
- Located in Derby, CT
- Serves: Derby, Ansonia, Seymour, Oxford, Shelton, and surrounding areas
Business Details:
- Over 30 years in business
- Owners: Lee and Yun
- Full-service on-site facility
- Convenient hours
Notable Strengths:
- Meticulous attention to detail
- Expertise in difficult stains
- Military uniform specialization
- In-house processing
- Quick turnaround available
- Rush service available
Customer Service:
- Owners described as:
- Down to earth
- Willing to go “extra mile”
- Professional
- Friendly
- Attentive to detail
- Problem-solving capabilities
- Quality control
Quality of Work:
- Consistently high standards
- Attention to minor details
- Professional finishing
- Specialized cleaning expertise
- Ability to fix others’ mistakes
Overall Impression:
Crystal Cleaners stands out for its combination of professional expertise and personal service. While specific prices aren’t listed, customers consistently praise the reasonable pricing relative to quality. The business differentiates itself through in-house processing, specialized services, and meticulous attention to detail. The owners’ personal involvement and expertise appear to be major factors in customer loyalty, with some customers traveling from other towns specifically for their services.
