Here’s a summary of Classic Deluxe Cleaners:
Price:
- Described as “fair” pricing
- “No more expensive than local dry cleaners”
- Specific prices not mentioned, but noted as fair for:
- Wedding dress cleaning
- Bridesmaid dress alterations
Services:
- Full-service dry cleaning
- Laundry service
- Tailoring/Alterations
- Same-day service available
- FREE home & office pickup/delivery throughout Fairfield County
- All work done on premises
- Specialized cleaning (including custom linen drapes, wedding dresses)
- Zipper repairs
- Delicate garment care
Customer Service:
- Family-owned and operated
- Owners (Penny/Penelope and Peter) specifically praised for:
- Personal attention
- Detailed communication
- Progress updates
- Explaining alteration processes
- Friendly staff
- Know customers by name
- Accommodating with scheduling
- Delivery drivers noted as friendly (even give treats to customers’ dogs)
Quality:
- Expert work
- Handles delicate items with care
- Successful with “impossible” cleaning projects
- No overpowering fragrance
- Flawless alterations
- Reliable service
Timeliness:
- Same-day service available
- Quick turnaround on urgent requests
- Meets tight deadlines
- Regular delivery service takes “a few days”
Customer Satisfaction:
- Long-term customers (15+ years mentioned)
- Highly recommended
- Multiple 5-star reviews
- Trusted with delicate items
- Consistent quality
Special Mentions:
- Successful cleaning of badly discolored custom linen drapes
- Excellence in wedding dress cleaning
- Skilled bridesmaid dress alterations
- Ability to fix “unfixable” items
Overall Impression:
Classic Deluxe Cleaners distinguishes itself through exceptional customer service, particularly from owners Penny and Peter, and high-quality work. While specific prices aren’t listed, customers consistently describe them as fair. The combination of free pickup/delivery service, expert handling of difficult cleaning projects, and personal attention has earned them loyal customers. The business excels in both routine cleaning and specialized garment care, with particular praise for their alteration services and handling of delicate items.
