Here’s a summary of what customers describe about New Canaan Laundromat:
Price:
- Described as “reasonable”
- Specific amounts not mentioned
Facility Features:
- 34 washers and dryers
- Coin change machine
- Free WiFi
- TV viewing (big screen)
- Reading materials (magazines and books)
- Well-lit space
- Spacious folding areas
- Modern, high-quality machines
- Clean machine interiors
- On-site parking (free, plenty of spaces)
Services:
- Self-service laundry
- Wash and Fold service
- Pick-up and delivery available
- Large capacity machines for comforters/blankets
Time Efficiency:
- Multiple machines available simultaneously
- Can complete large loads in approximately 2 hours
- Faster than home laundry (4-5 hours vs. 2 hours for large loads)
Location Benefits:
- Walking distance to town
- Convenient for coffee/snack breaks
- Easy parking access
- Good for emergency use when home machines need service
Staff & Service:
- Friendly owners/staff
- Extremely helpful
- Goes “way out of their way” to meet needs
- Accommodating
- Always available for assistance
Cleanliness:
- Well-maintained facility
- Clean environment
- Regular maintenance
- Clean machine interiors
- No odor issues in dryers
Customer Experience:
- Friendly customer community
- Helpful fellow customers
- Comfortable environment
- Hassle-free experience
- Easy to understand machine operation
Overall Impression:
New Canaan Laundromat is exceptional for its fully modern facilities combined with very good customer service and convenience features such as many machines, pick-up and delivery services. Cleanliness, efficiency, comfort by reason of WiFi, TV, reading materials-all these features make doing one’s laundry rather agreeable for customers. It is friendly, and this is because of both the personnel and the customers. The convenience of the place, also with free parking, makes it an appealing preference among those passing through the neighborhood.
