Here’s a summary of what customers describe about Bestever Cleaners:
Prices:
- Shirts: approximately $4.50 each
- Described as “competitive pricing”
- “Fair pricing” mentioned
- Cash only policy
Services:
- Dry cleaning
- Tailoring/alterations
- Stain removal (“no stain too difficult”)
- Same-day service available (noted for suit cleaning)
- Shirt service (2-day turnaround)
- Clothing restoration
Staff:
- Steve and Maggie specifically mentioned
- Known for:
- Remembering customers by name
- Remembering customer preferences
- Friendly greetings
- Outstanding service
- Personal attention
Service Quality:
- “Work miracles” mentioned
- Successful clothing restoration
- Reliable long-term storage
- Efficient service
- Fast turnaround times
- High integrity
Facility/Location Issues:
- Difficult parking situation
Payment:
- Cash only policy noted
Customer Experience:
- Long-term customer loyalty mentioned
- Family patronage across years
- Accommodating for urgent needs (medical school interviews)
- Clothes maintained well even during extended storage
- Professional service
Overall Impression:
Bestever Cleaners stands out for its personalized service, skilled work with difficult stains and alterations, and friendly staff. While they have some limitations (parking, cash only), customers consistently praise their quality work, fair pricing, and exceptional customer service. The business appears to excel particularly in building long-term customer relationships and handling challenging cleaning tasks.
