Here’s a summary of what customers describe about JMS Dry Cleaners & Laundry Service:
Prices:
- No specific prices mentioned in reviews, though one customer noted the king-size comforter cleaning was reasonably priced
- Customers mention prices are quoted upfront
Services Offered:
- Dry cleaning
- Wash & fold
- Laundry service
- FREE pick-up & delivery
- Tailoring and alterations
- FREE storage
- Text message notifications for order status
Specialties:
- UGGS
- Leather
- Silk wedding gowns
- Rugs
- Drapes
- Comforters
- Blankets
- Sleeping bags
- Suits (2-day turnaround, handled at different facility)
Locations:
- Multiple locations in:
- Prospect
- Watertown
- Southbury, CT
- Service area includes:
- Woodbury
- Naugatuck
- Beacon Falls
- Bethany
- Cheshire
- Waterbury
Service Quality:
- Family-owned business
- Professional and courteous staff
- Quick turnaround times
- Text message notification system
- Staff remembers customers
- Careful handling of items
- Heavy-duty machines
Customer Experience:
- Friendly, professional staff
- Clear pricing communication
- Flexible with pickup times
- Quality results
- Quick service
- Clean facility
- Helpful owners/staff
Notable Mentions:
- Under new management (maintaining quality of previous owners)
- Staff mentioned by name (Sandy, Dijon)
- Local business focus
Overall Impression:
JMS Dry Cleaners & Laundry Service appears to be a professional, full-service cleaning establishment that certainly has its focus set on customer service and convenience. While prices aren’t mentioned in the reviews, customers rave about the quality, efficiency, and professionalism of the service.