Here’s a summary of what customers describe about Stay Fresh Laundromat:
Services:
- Self-service laundry
- Wash, dry, and fold service with pickup and delivery
- Assistance from staff when customers are short on time
Facilities and Equipment:
- Clean and updated equipment
- Ample seating
- Multiple TVs
- Free WiFi
- Arcade games
- Vending machines for detergent, snacks, and drinks
- Butcher block folding tables
- Plenty of carts available
- Coin machine for breaking large notes
- Parking available (4 spots in mini lot, metered spots on the road)
Pricing (Self-Service):
- Small washers: $3
- Dryers: $1 for 28 minutes (25¢ per 7 minutes)
Pricing (Wash, Dry, Fold Service):
- Regular wash: $1.25/lb (10 lb minimum)
- Heavy soil wash: $1.50/lb (10 lb minimum)
- Comforters and bed sets: $14-$20 depending on size
- Pet beds: $10-$15 depending on size
- Horse blanket: $18
- Sleeping bag: $12
- Rugs: $12-$16 depending on weight
Staff and Customer Service:
- Described as friendly, helpful, and nice
- Keep the place clean
- Assist with loads when customers are short on time
Cleanliness:
- Consistently described as clean
- Well-lit and safe environment
Customer Satisfaction:
- Described as “the best laundromat in the area”
- Appreciated for cleanliness and new equipment
Additional Notes:
- Over 33 years and 2 generations in the laundry business
- Busy during weekday mornings and evenings, but machines are usually available
- Some customers noted that larger items like hoodies might need extra drying time
Overall, Stay Fresh Laundromat is portrayed as a modern, clean, and well-equipped laundromat with a range of services to meet different customer needs. The combination of updated machines, friendly staff, cleanliness, and additional amenities like WiFi and TVs seems to be key to customer satisfaction. The pricing for self-service appears competitive, with specific costs for washers and dryers mentioned. The wash, dry, and fold service offers a variety of options with clear pricing for different types of items. Customers particularly appreciate the cleanliness of the facility, the helpfulness of the staff, and the availability of equipment even during busier times. The business appears to cater well to both self-service customers and those seeking full-service options, with additional conveniences like vending machines, arcade games, and ample seating enhancing the overall experience.
