Here’s a summary of what customers describe about Family Strongfold (Stony Hill) laundromat:
Services:
- Coin-operated laundromat
- Wash and fold services
- Pick-up and delivery options
- Same-day services available upon request
Quality of Service:
- Clothes cleaned and neatly folded
- Helpful and friendly staff
- Owner described as pleasant and helpful
Facilities:
- Clean and spacious
- Bathroom available and clean
- Large parking lot
- Variety of machine sizes, including extra-large machines
- Relaxing atmosphere, usually not crowded
Pricing:
- Coin-operated machines:
- Dryers: 25 cents for 7 minutes (described as “decent price”)
- Specific washer prices not mentioned, but implied to be reasonable
- Wash and Fold Services:
- Weekly Wash and Fold (delivery included): $1.85/lb (25 lbs minimum)
- On-demand Wash and Fold (with pick-up and delivery): $2.10/lb (25 lbs minimum)
- On-site Wash and Fold: $1.75/lb (15 lbs minimum)
Additional Features:
- Newspapers available for customers
- Coffee and donuts offered on Fridays
- Last wash time is about 1 hour and 15 minutes before closing (usually 7:45 PM)
Customer Satisfaction:
- Highly recommended by reviewers
- Customers express loyalty and preference for this laundromat
- Praised for being helpful during emergencies (e.g., flooding)
Location:
- Located in Bethel, Connecticut
Overall, Family Strongfold (Stony Hill) laundromat is portrayed as a clean, well-maintained, and customer-friendly establishment. Customers appreciate the combination of self-service options and wash-and-fold services, the cleanliness of the facility, the helpful staff, and the reasonable pricing. The variety of services, including pick-up and delivery options, caters to different customer needs. The pricing for wash-and-fold services is clearly stated, which customers seem to find reasonable. The extra amenities like newspapers and occasional treats (coffee and donuts) add to the positive experience. The laundromat appears to have built a loyal customer base, with many customers expressing satisfaction with both the facilities and the service quality.