Here’s a summary of what customers describe about Ridgefield Cleaners:
Services:
- Dry cleaning (shirts, suits, etc.)
- Alterations and tailoring
- Laundry services
- Pickup and delivery service
Quality of Work:
- Consistently praised for high-quality results
- Alterations described as “very well done”
- Shirts and suits cleaned exactly as requested
Staff and Customer Service:
- Owners (Laura and Sam mentioned) described as “extremely professional and proficient”
- Staff praised for fantastic customer service
- Delivery staff noted as being friendly and nice to customers, their children, and even pets
Timeliness:
- Always delivers on time
- Quick turnaround on alterations
- Able to handle last-minute urgent requests
Pricing:
- Described as “priced very reasonably”
- Alterations noted as having a “reasonable price”
- Specific prices not mentioned in the reviews
Reliability and Consistency:
- Many long-term customers (some mentioning decades of service)
- Described as “running like clockwork”
- Consistent quality over time, with one customer noting it’s “better than ever”
Customer Satisfaction:
- Highly recommended by reviewers
- Customers express loyalty and unwillingness to switch to other cleaners
- Positive comparisons to other dry cleaners used in the past
Additional Notes:
- One customer specifically addressed and refuted negative reviews, encouraging others to not be misled by the overall rating
- Described as the “Best in town for 30 years straight”
Overall, it would be fair to say that the Ridgefield Cleaners are a very reliable, professional, and customer-oriented dry cleaning service. It would seem to appear that high-quality work, coupled with excellent customer service, timeliness, convenience, including pickup and delivery, seems to hold the key to satisfaction. No specific prices are cited, but it is described as reasonably priced. It seems this is a business which took a number of years to develop loyal customers who leave with a feeling of appreciation, not only for the quality of cleaning and alterations but also for friendly and efficient service.
