Here’s a summary of what customers describe about Colonial Cleaners:
Services:
- Dry cleaning
- Professional laundry services
- Custom alterations by an on-site seamstress
- Same-day services
- Finishing of needlework projects (e.g., Huck embroidered prayer shawls)
Quality of Work:
- Consistently described as excellent and high-quality
- Fast turnaround on services
Staff and Customer Service:
- Owner (Debbie/Debra Hayes mentioned) described as lovely and active in the community
- Staff praised for being kind, helpful, and very nice
- Customers greeted with a smile
- Willing to help in urgent situations (e.g., helping local animal shelter with laundry)
Pricing:
- Described as “reasonable pricing”
- Specific prices not mentioned in the reviews
Reliability and Consistency:
- Many long-term customers (some mentioning 20 years of service)
- Consistent quality over time
- Clothes ready promptly upon customer arrival
Customer Satisfaction:
- Highly recommended by reviewers
- Customers express loyalty and willingness to travel for the service
- Described as gaining “customers for life”
Community Involvement:
- Active in the community
- Generous and supportive of local organizations (e.g., ROAR Animal Shelter)
Environmental Commitment:
- Mentioned as being committed to the environment (though specifics not provided in reviews)
Additional Notes:
- Located in the heart of Ridgefield
- Serves Ridgefield and surrounding areas
- On-site seamstress particularly praised for finishing needlework projects
Overall, Colonial Cleaners is portrayed as a high-quality, community-oriented dry cleaning and alteration service. The combination of excellent work, friendly and helpful staff, reasonable pricing, and community involvement seems to be key to customer satisfaction. While specific prices are not mentioned, the service is described as reasonably priced. The business appears to have built a loyal customer base over many years, with customers appreciating both the quality of the cleaning and alterations, as well as the personalized and efficient service. The owner’s involvement in the community and the business’s willingness to help in urgent situations are particularly notable aspects of the reviews.
