Here’s a summary of what customers describe about Best Cleaners:
Services:
- Dry cleaning for various items (heirloom gowns, silk drapes, business shirts, suits, etc.)
- Same-day service (drop off by 10 am on weekdays, 9 am on Saturdays, ready by 4 pm)
- Alterations and tailoring
- Pressing services
Environmental Approach:
- Uses GreenEarth, a more environmentally friendly cleaning method
Convenience Features:
- Multiple locations throughout central Connecticut (over 10 locations)
- Home delivery service
- 24-hour drop-off box
- Text notifications when orders are ready
Staff and Customer Service:
- Described as helpful, compassionate, and professional
- Accommodating for urgent requests (e.g., same-day cleaning for unexpected events)
Quality of Work:
- Generally positive feedback on the quality of cleaning and alterations
Pricing:
- Alterations described as “little expensive” by one customer
- Specific prices not mentioned in the reviews
Customer Satisfaction:
- Positive reviews for handling urgent requests
- Appreciation for same-day services
- Customers recommend the service
Additional Notes:
- Company has over 50 years of dry cleaning experience
- Founded in 1954 by William J. McCann, Jr.
- Most stores open until 7 pm on weekdays (some exceptions)
- One customer noted that the store was very hot during summer
Overall, Best Cleaners is described as a reliable, professional dry cleaning service with a focus on convenience and customer service. The combination of same-day service, multiple drop-off options, and quality work seems to be key to customer satisfaction. The company’s long history and environmentally friendly approach are also noteworthy. While one customer mentioned alterations being a bit expensive, there were no specific complaints about general dry cleaning prices. The ability to handle urgent requests and the friendly, accommodating staff appear to be particularly appreciated by customers.
