Here’s a summary of what customers describe about Express Laundry & Dry Cleaning:
Cleanliness and Facilities:
- Described as “clean enough”
- Various machine sizes available, mostly modern and new
- Some machines occasionally out of order
- Lounge area with TV
- Vending machines, arcade games, ATM, and change machines available
Pricing:
- Double Load washer: $6.50
- Detergent: $1.00 per box
- Dryer sheets: $1.00 for a box of 2
- Dryer: $0.25 for 6 minutes
- One customer’s total for a medium to large load: $10 (slightly more expensive than their previous laundromat)
Staff and Service:
- Attendant on duty
- Owner and family described as great people, kind, polite, helpful, and friendly
- Staff consistently praised for being friendly, helpful, and professional
Special Offers:
- Weekday special from 10am to 2pm: free soap
- Customer loyalty program: punch card for free loads after a certain number of washes
Convenience:
- Usually not too busy, but can get a little crowded at times (e.g., Sunday afternoons)
- Plenty of machines available
- Free secure WiFi access
Overall Impression:
- Long-time customers (some for over 12 years) express satisfaction
- Described as the best option in the area by some customers
- Customers appreciate the atmosphere and friendliness
Additional Notes:
- Coin-operated machines
- Some customers find it more convenient than closer alternatives
Overall, Express Laundry & Dry Cleaning serves customers and receives good reviews. The laundromat is described as clean and cool, with friendly staff to greet and assist them. Amenities include Wi-Fi and an area to lounge around while they wait for their laundry. One customer did mention that compared with their old laundromat, prices were a little higher; still, this was the best in town. Specials like ‘Free Soap Hours’ and loyalty programs add poignancy to this laundrette. A variety of machine sizes are available, plus the general atmosphere contributes to customer satisfaction. Unfortunately, some customers report being upset that sometimes one or more machines are out of order. Regardless of any hiccups, this laundromat seems reliable for most people and convenient, too, as many plan on continuing service.
