Here’s a summary of what customers describe about Best Cleaners:
Services:
- Full-service garment care
- Dry cleaning (using environmentally friendly GreenEarth method)
- Shirt laundry
- Full-service tailoring (with 24 to 48-hour service)
- Alterations and minor repairs
- Cleaning of specialty items (e.g., down comforters, suits)
Locations and History:
- 13 locations throughout central Connecticut
- Over 50 years of dry cleaning experience
- Founded in 1954 by William J. McCann, Jr.
Convenience Features:
- Same-day service (in by 11 am, ready at 4 pm)
- Home delivery service
- 24-hour drop-off
- Pickup and delivery service with mobile app
- Text/email communication for order updates
Customer Service:
- Consistently described as pleasant and professional
- Staff noted as knowledgeable and friendly
- Timely service, often ready earlier than expected
Quality:
- Highly praised for excellent cleaning results
- Tailoring and alterations described as “flawless” and “superb”
Environmental Consciousness:
- Uses GreenEarth, a more environmentally friendly cleaning method
- Described as “non-toxic” dry cleaning
Pricing:
- Described as “fairly reasonable” for specialty items like comforters
- $10 discount mentioned for using the mobile app
Overall Impression:
- Highly recommended by long-time customers
- Consistently positive experiences reported
- Praised for reliability and quality of service
While specific prices aren’t mentioned for most services, Best Cleaners receives overwhelmingly positive feedback. Customers particularly appreciate the quality of cleaning and tailoring services, the convenience of pickup and delivery options, and the friendly, professional staff. The company’s long history and use of environmentally friendly cleaning methods are also noted positively. The combination of quality service, convenience features, and environmental consciousness seems to set Best Cleaners apart in the minds of its customers. The mobile app with its discount offer and the ability to handle orders digitally is an added modern convenience that customers appreciate.
