Here’s a summary of what customers describe about The Laundry Room of Cromwell:
Services:
- Self-service laundry
- Wash and fold services for individuals and businesses
- Dry cleaning
Facilities:
- Clean and well-maintained
- Modern, well-functioning machines
- Various amenities: ATM, coin machine, vending machines for snacks and drinks
- Coffee machine
- Plenty of folding tables
- Nice sitting area
Staff:
- Consistently described as friendly, helpful, and professional
- Specific staff members (Taylor, Jaime, Jessica) praised for excellent service
- Staff knows regular customers
Cleanliness:
- Repeatedly described as extremely clean, spotless
Pricing:
- $4.50 for a wash
- Dryers: $0.25 for 6 minutes (about $1 total for drying)
- Overall described as affordable and providing good value
Convenience:
- Usually have open machines, even when crowded
- Offers mini-bottles of detergent for purchase
- All-in-one location for laundry needs
Additional Services:
- Digital marketing services mentioned (for business customers)
Customer Experience:
- Staff goes above and beyond (e.g., helping carry laundry, adding quarters to finish drying)
- Reliable and efficient service for wash and fold
- Attention to detail in handling clothes
Overall Impression:
- Highly recommended by customers
- Many long-term, loyal customers
- Praised for exceptional service and cleanliness
Cromwell’s Laundry Room does seem to be a bright spot for customers. Many reviewers describe it as clean, with good facilities and friendly, courteous staff. Unlike typical laundromats Cromwell CT offers, services include self-service laundry, wash, and fold for both personal and commercial businesses. Prices work out relatively affordable at about $4.50 for a wash or around $1 for a dryer. This is one of the cleanest, most efficient wash-and-fold laundromats, with added bonuses like vending machines and space to fold your clothes. Most customers who have reviewed say they will return due to attentive staff and an overall good experience.