Here’s a summary of what customers describe about Best Cleaners:
Services:
- Dry cleaning for various items (dress clothes, heirloom gowns, silk drapes, business shirts)
- Same-day service
- Home delivery
- 24-hour drop off
- Full-service tailoring
- Alterations
Quality:
- Consistently high-quality cleaning
- Clothes described as coming back “better than expected”
- Use of GreenEarth, an environmentally friendly cleaning method
- Organic cleaning mentioned
Staff and Customer Service:
- Consistently described as friendly, helpful, and cheerful
- Staff goes “above and beyond” for customers
- Proactive in reminding customers about uncollected items
- Quick problem-solving (e.g., finding misplaced items)
Convenience:
- Multiple locations throughout central Connecticut (including Middletown)
- Home delivery service route
Customer Satisfaction:
- Many long-term customers (some for 10+ years)
- High confidence in the quality of service
- Positive experiences even when issues arise (e.g., not charging for cleaning when items were misplaced)
Additional Features:
- Offer coupons, which customers appreciate
Company Background:
- Over 50 years of dry cleaning experience
- Founded in 1954 by William J. McCann, Jr.
- Among the first in the area to adopt environmentally friendly cleaning methods
Overall Impression:
- Highly regarded for quality, service, and staff friendliness
- Trusted for handling a variety of garments, including delicate items
Pricing:
- No specific prices mentioned in the reviews
While the reviews don’t mention specific prices, customers seem satisfied with the value provided by Best Cleaners. The company is consistently praised for its quality service, friendly staff, and convenience features like home delivery and same-day service. The use of environmentally friendly cleaning methods is also appreciated. Despite the lack of price information, the overall sentiment suggests that customers find the service worth their money, especially given the quality of cleaning and the level of customer service provided.
