Here’s a summary of what customers describe about Swiss Cleaners & Uniform Services:
History and Management:
- Family-owned and operated since 1913
Staff:
- Staff members (Stephen and Nicole) are praised for being helpful and friendly
- Staff provides instructions and advice on using machines and services
Facilities:
- Clean and well-lit environment
- Working air conditioning
- Clean bathroom
- Parking available in front and back, with a back entrance
- Snack and drink vending machines (cash only)
- TV, table, and wooden chairs provided
- Magazines and books available for reading
Equipment:
- Front-loading washers of various sizes
- Efficient washers and dryers
Payment System:
- Uses a card-based system for washers and dryers
- No fee for obtaining an empty card
- $2 bonus offered when loading $20 onto the card
- Cash (bills) only accepted – no credit/debit cards or coins
- New card machines available (customers advised not to use old ones)
Pricing:
- “Triple” (middle-size) washer: $5.59
- Smaller size washer: $2.89
- Bigger size washer: $7.99
- Dryer: $0.47 for 10 minutes
Services:
- Self-service laundry
- Dry cleaning services
- Drive-thru for drop-off and pickup (mentioned for Manchester location)
Convenience:
- Quick service for dry cleaning
- Multiple seating options, including quiet areas away from the TV
Overall Impression:
- Highly recommended by reviewers
- Praised for cleanliness, helpful staff, and efficient machines
Minor Criticisms:
- Chairs could be more comfortable for long waits
- Vending machine design criticized (displayed items not available)
Additional Features:
- Manchester location has a drive-thru for drop-off and pickup
Swiss Cleaners & Uniform Services generally receives very positive reviews. The place is apparently clean, the staff helpful, the machines efficient, and its card-based system seems well liked, with special regard to the bonus offered for loading larger amounts. Although specific prices are given for each of the washers and dryers, they would seem competitive. It is fitted with a waiting area for customers that has, among other things, a TV, newspapers, books, and even vending machines. The combination of self-service laundry, professional dry cleaning, and added features available at some locations, like the drive-thru, seems to cater to a wide range of customer needs.
