Here’s a summary of what customers describe about Manchester Laundry Center:
Services:
- Self-service laundry (24/7)
- Wash, dry, and fold service
- Pick-up and delivery available
Pricing:
- Described as “Best prices in CT” and “Lowest Prices in CT”
- Half-price washers after 2pm and on weekends
- Recent price change for dryers: from $0.25 for 7 minutes to $0.25 for 5 minutes
- Wash, dry, fold service: $1 per pound
- Comforter: $12 each
- Flat rate laundry options:
- $60 for 65lbs monthly (less than $1 per pound)
- $80 for 80lbs monthly, including pickup and delivery
Equipment and Facilities:
- 18 dryers total, with 3 reported as non-functional (to be repaired)
- Large capacity machines available for items like bedspreads and large dog beds
- Well-lit facility
Location and Convenience:
- Described as a safe location for late-night washing
- Ample machine availability (customers don’t have to “fight for a machine”)
Cleanliness:
- Mixed reviews on cleanliness
- Some customers describe it as clean
- One review mentioned trash on washers and items left in dryers for days
Customer Service:
- New owner described as helpful and friendly
- Owners generally described as friendly
Overall Impression:
- Generally positive reviews
- Appreciated for its pricing and convenience
- Some customers express loyalty and intention to return
Areas for Improvement:
- More frequent checks on the facility to maintain cleanliness
- Repair of non-functional dryers
Additional Notes:
- Offers discounted wash prices in the evening and on weekends
- Convenient for both personal and business use (one customer mentions bringing laundry from their shop)
Manchester Laundry Center receives mostly positive reviews, with its competitive pricing and range of services being the most highlighted features. Customers appreciate the flexible options, including self-service, wash-and-fold, and pick-up/delivery services. The facility is described as convenient and safe for late-night use. While there are some concerns about cleanliness and maintenance, these seem to be outweighed by the positive aspects for most reviewers. The center appears to cater well to various laundry needs, from personal to business use, and offers attractive flat-rate options for regular customers.
